Q: Why does my pump stop and show "OFF (Tank)" or "Off (Borehole)”?

Step 1: Understand the Message. These are not errors; they are protection messages. "Off (Tank)" means your storage tank is full (or the pressure switch is triggered), and "Off (Borehole)" or "Off (Well)" means the water level in your source is too low.
Step 2: Adjust Sensor Positioning. If your borehole has water but still shows "Off," ensure the sensor is fixed vertically with zip ties and is at least 1 meter above the pump outlet. Do not let it float freely, as this causes false signals.
Step 3: Wait for Automatic Restart. The system will automatically attempt to restart after a programmed delay (usually 30 minutes) once water levels rise.